Downtime Tracking & Alerts

Automated outage detection with timestamped logs, configurable email alerts, and compliance-ready reporting.

Untracked downtime is invisible downtime

A camera goes offline at 2 AM. Nobody notices until the next morning — or worse, until a security incident reveals the gap. Without automated tracking, you have no idea when cameras went down, how long they were offline, or how often it happens.

When a client or auditor asks "how much uptime did our cameras have last month?" you're left guessing. Manual log-keeping is unreliable, inconsistent, and impossible to scale across hundreds of cameras.

How It Works

Every outage logged automatically with configurable alerts

Camera Hub detects the moment a camera transitions between online and offline states and creates a timestamped log entry. These logs accumulate into a complete downtime history for every camera across every site.

Configure email alerts per site so the right people are notified when cameras drop. Set alert intervals from 5 minutes to 6 hours. Mark cameras as critical for priority alerting. Export downtime logs to CSV anytime for compliance reporting or SLA documentation.

Why It Matters

Key Benefits

Configurable Alerts

Email alerts sent to site contacts when cameras go offline. Customize intervals per site.

Complete Downtime History

Every online/offline transition is logged with timestamps for a full outage timeline.

CSV Export

Export downtime logs for compliance reports, SLA documentation, or incident reviews.

Critical Camera Alerts

Flag high-priority cameras for priority alerting on the most important coverage areas.

Log Retention

Up to 365 days of downtime log retention depending on plan tier, with archiving for older data.

Flexible Intervals

Alert intervals from 5 minutes to 6 hours. Match your notification cadence to your SLA.

Never miss another outage

Automated detection, timestamped logs, and email alerts — all working from day one. Free for 30 days.