Terms of Service

Last updated: February 8, 2026

1. Acceptance of Terms

By accessing or using Camera Hub ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms apply to all users, including visitors, registered users, and administrators.

2. Account Registration

To use the Service, you must create an account and provide accurate, complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring that your account information remains current and accurate

You must be at least 18 years of age to create an account.

3. Service Description

Camera Hub is a software-as-a-service (SaaS) platform for centralized monitoring and management of security camera systems across distributed sites. The Service supports multiple camera platforms including Axxon, Avigilon, Dahua, and Uniview.

The Service is provided "as-is" and "as-available." We do not guarantee uninterrupted or error-free operation. Camera Hub monitors the connectivity status of cameras but does not record, store, or stream video footage.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations. You may not:

  • Use the Service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to any part of the Service, other accounts, or computer systems
  • Interfere with or disrupt the integrity or performance of the Service
  • Upload or transmit viruses, malware, or other harmful code
  • Use the Service to monitor cameras without proper legal authorization
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Share your account credentials with unauthorized parties

5. Payment and Billing

Camera Hub offers multiple plan tiers including a free trial, professional, and enterprise plans. By subscribing to a paid plan, you agree to pay all applicable fees as described at the time of purchase.

  • Fees are billed in advance on a monthly basis
  • All fees are non-refundable except as expressly stated in Section 6
  • We reserve the right to change pricing with 30 days' notice
  • Failure to pay may result in suspension or termination of your account

6. Refund Policy

All payments are final and non-refundable. No refunds will be issued under any circumstances, with the sole exception being cases where Camera Hub determines, at its sole discretion, that a verified system error on our end directly caused the issue in question. Refund requests based on system errors must be submitted within 14 days of the billing date.

7. Account Termination

Camera Hub reserves the right to suspend or terminate any account at any time, for any reason, with or without notice. We are under no obligation to provide a reason for termination. Upon termination:

  • Your access to the Service will be immediately revoked
  • Any remaining subscription balance is forfeited and non-refundable
  • Your data may be deleted in accordance with our data retention policies

You may terminate your account at any time by contacting support. Account termination does not entitle you to a refund of any prepaid fees.

8. Intellectual Property

The Service, including its design, features, code, documentation, and branding, is the exclusive property of Camera Hub and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on any part of the Service without prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Camera Hub and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of the Service.

Our total liability for any claims arising under these Terms shall not exceed the amount you paid to Camera Hub in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Camera Hub and its owners, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted to this page with an updated "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Florida.

13. Contact

If you have questions about these Terms, please contact us at:

contact@camerahub.com